Spend your summer surrounded by history while helping visitors from around the world enjoy an unforgettable experience at the Fisheries Museum of the Atlantic.
We are seeking an enthusiastic, friendly and dependable Retail Sales Clerk to join our Visitor Services team. This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service.
As the first and last point of contact for many of our visitors, you'll help create a welcoming and memorable experience while assisting guests in our Salt Store Gift Shop.
If you are passionate about customer service and want to spend your season in one of Nova Scotia’s most unique attractions, we'd love to hear from you!
- Term: current to Oct. 24, 2026
- Application Deadline: Please submit your cover letter and resume by July 12, 2026 to: [email protected]
Responsibilities
- Provide an excellent customer service experience
- Efficiently and quickly process customers at point of sale
- Attains statistical information on visitors to the Museum
- Completion of all aspect of retail sales at cash as directed including returns and wharf fees
- Promotes visitation to the Museum
- Promote pass sales, special events & special promotions
- Follow all retail policies and procedures
- Become knowledgeable of retail products & suppliers
- Promotion of retail products
- Maintenance products display in a clean & attractive manner
- Recording of customer comments for review
- Recording of product requests
- Identifies/communicates any suspicious behaviors to others & supervisors
- Monitor visitors in gift shop area & provide feedback
- Notifies supervisory & maintenance of any safety concerns
- Notifies supervisors on duty of any incidents
- Maintain a professional appearance and always follow Museum dress code
- Assist with special events as required
Qualifications
- Experience in recognized retail sales program
- Experience in Customer sales
- Commitment to customer service excellence
- Possesses the skills and judgement to handle diverse customers and difficult customer situations
- Team Building training a definite asset
- Previous experience in a retail environment
- Experience & demonstrated competency in the usage of a point-of-sale system (POS)
- Safety training a definite asset
- Experience with merchandising
- Demonstrates positive interaction with the public
- Ability to quickly learn new systems
- Ability to multi-task and prioritize
- Strong communication skills
- Completion of customer service training such as Super Host program an asset
- Bilingual or multi-lingual a definite asset
- Can work independently or part of a team
- Has strategic thinking in managing and utilizing any given authority properly
- Willingness to work flexible hours including weekends and evenings
- A genuine interest in museums
- Must be bondable
- A current and clear Vulnerable Sector Check is a condition of employment