This is a university student position.
We are currently seeking an enthusiastic, people-oriented candidate for the position of Visitor Services. This 16-week position runs from May 11 to Aug. 29 and entails working in the Salt Sore Gift Shop. If you love people and you are a great communicator, we can equip you with information to provide our guests with a memorable experience.
Positions available: 1
Term: May 11 – Aug. 29, 2026
37.5 hours per week
Rate of pay: $18.91/hr + 4% vacation pay
Send resume to: [email protected]
Deadline for submission: April 30, 2026
Responsibilities:
- Provide an excellent customer service experience
- Efficiently and quickly process customers at point of sale
- Attains statistical information on visitors to the Museum
- Completion of all aspect of retail sales at cash as directed including returns and wharf fees
- Promotes visitation to the Museum
- Promote pass sales, special events & special promotions
- Follow all retail policies and procedures
- Become knowledgeable of retail products & suppliers
- Promotion of retail products
- Maintenance products display in a clean & attractive manner
- Recording of customer comments for review
- Recording of product requests
- Identifies/communicates any suspicious behaviors to others & supervisors
- Monitor visitors in gift shop area & provide feedback
- Notifies supervisory & maintenance of any safety concerns
- Notifies supervisors on duty of any incidents
- Maintain a professional appearance and always follow Museum dress code
- Assist with special events as required
Qualifications:
- Experience in recognized retail sales program
- Experience in Customer sales
- Commitment to customer service excellence
- Possesses the skills and judgement to handle diverse customers and difficult customer situations
- Team Building training a definite asset
- Previous experience in a retail environment
- Experience & demonstrated competency in the usage of a point-of-sale system (POS)
- Safety training a definite asset
- Experience with merchandising
- Demonstrates positive interaction with the public
- Ability to quickly learn new systems
- Ability to multi-task and prioritize
- Strong communication skills
- Completion of customer service training such as Super Host program an asset
- Bilingual or multi-lingual a definite asset
- Can work independently or part of a team
- Has strategic thinking in managing and utilizing any given authority properly
- Willingness to work flexible hours including weekends and evenings
- A genuine interest in museums
- Must be bondable
- A current and clear Vulnerable Sector Check is a condition of employment